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At Franklin Dental Supply, we prioritise the efficient and careful delivery of your dental products and equipment. Expect your order to arrive within 2 to 7 business days, depending on your location within the US. Please note that our shipping days are Monday to Friday, excluding public holidays and weekends.

Order Tracking

Stay informed about your order's progress by tracking it through the provided tracking number, sent to you via email or message upon purchase completion.

Incorrect Address

Ensure a smooth delivery by double-checking your shipping address during checkout. If your package is returned due to an unclaimed status or an incorrect address, we'll promptly notify you. For reshipping due to customer-provided incorrect addresses, additional shipping costs apply. If the order is cancelled, a full refund for the product(s) minus a 20% restocking fee will be issued.

Restocking Fee

Returning a product? A 20% restocking fee applies to the total purchase price. To qualify for a full refund, ensure the product is returned in its original, undamaged condition, with an unbroken seal. 

Free Shipping on Orders over $40

Enjoy free shipping on orders of $40 or more within the United States. Whether you're restocking essentials or ordering bulk supplies for your practice, we believe in providing access to high-quality dental supplies without burdensome shipping costs.

Contact Us

For any inquiries or assistance, contact us immediately:

- Toll-Free Number: 1-800-972-7917

- Email Address: sales@franklindentalsupply.com

Thank you for choosing Franklin Dental Supply. We appreciate your trust and look forward to serving your dental supply needs.